Email Support
Write to us at info@a-byadina.com for detailed questions about product care, shipping timelines, or order updates. We reply within one business day, usually sooner during weekday hours.
Whether it is about block-print care, ceramic durability, or delivery timelines, we reply within one working day with practical details, not generic promises.
Whether you have a question about a specific piece, need help with an order, or want to know more about the artisans behind our collection, our team is here to help. Here are the ways to get in touch and what to expect.
Write to us at info@a-byadina.com for detailed questions about product care, shipping timelines, or order updates. We reply within one business day, usually sooner during weekday hours.
Call 096 99694594 between 10:00 and 18:00 IST, Monday through Saturday. Our team can help with urgent order issues, delivery coordination, and gift packaging requests.
Most inquiries receive a first response within 24 hours on business days. For questions about a specific product's availability or custom orders, allow up to two business days for a thorough answer.
Prefer to see the pieces in person? Our showroom at 91, SureshGunj, Mumbai - 543585 is open by appointment. We can arrange a private viewing of the current collection and share more about each craft tradition.
Have a quick question about shipping, returns, or product care? Check the FAQ page for answers to common queries, or contact us directly and we will get back to you shortly.
Still unsure which piece fits your space? Our team can point you to the right textile, ceramic, or basket based on your room and how you plan to use it.